
Troubleshooting | 37
To replace a failed drive with a replacement drive
1. Remove the failed drive. Refer to Removing drive carrier modules on page 8.
2. On the main page of the DPS Expansion Module web interface, click Advanced Settings.
3. In the Advanced Settings dialog box, verify that both Auto Spare and Auto Rebuild are
selected.
4. Click Close to close the Advanced Settings dialog box.
5. Install the new drive in the failed drive’s slot. Refer to Installing drive carrier modules on
page 18.
6. In the web interface, verify that the array status is Rebuilding and that the newly
installed drive is included in the array.
Note
It may take up to five hours to rebuild the array.
Power loss
If power to the DPS Expansion Module is lost and then restored, drives should be remounted
automatically in less than 10 minutes. If the drives fail to remount, you may have to shut
down and then restart DPS1000 Series before it will recognize the drives for an XDC1200a or
XDS1200a-1.
System faults (RAID controller)
If the System Fault LED is illuminated amber on the OPS panel or an audible alarm is
sounding, the ESI processor has detected an internal fault on one of the following modules:
• Power supply module
• Cooling fan module
• RAID controller or disk I/O module
Contact Technical Support for instructions detailing how to replace the faulty module.
Power supply faults
To prevent overheating, do not operate the enclosure with one power supply removed for more
than 30 minutes.
If the OPS panel System Fault LED is illuminated amber, a Fault LED is illuminated on one
or more power supply modules, or an audible alarm is sounding, this could be the result of one
of the following:
•A power fault
• Fan failure
• A thermal condition which could cause power supply overheating
• Fault on the power supply or cooling fan or removal of one power supply
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